Help centre

What should I do if I forget my username?

If you forget your username, it’s okay! You can quickly recover it from nz.ixl.com/help. Click Recover username on the left, and enter the e-mail address associated with your account. IXL will send your username to you by e-mail. If you don’t see the e-mail in your inbox, be sure to check your spam folder. Students, if you don’t have an e-mail address associated with your account, you will need to contact your teacher for help.