Help centre

What should I do if I forget my username?

If you forget your username, it’s okay! You can quickly recover it from nz.ixl.com/help. Click Recover username on the left, and enter the email address associated with your account. IXL will send your username to you by email. If you don’t see the email in your inbox, be sure to check your spam folder. Students, if you don’t have an email address associated with your account, you will need to contact your teacher for help.