Help centre

How do I cancel my membership?

If you decide to cancel your membership, you can do so at any point.

To cancel your membership:

  1. Sign in to your parent account from the IXL website.
  2. Open your account menu in the upper-right corner, and select Membership details.
  3. In the Membership information section, click Cancel membership.
  4. Click Submit.

You can cancel any time during your membership term, and your account will stay active until the end of that term. Your children can continue practising on IXL until your membership expires, and you will not be charged again.

If your membership was purchased in the IXL app through iTunes, please see these cancellation instructions.  

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